WaveRider Warranty & Return Policy

 

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LIMITED WARRANTY STATEMENT

Warranty Period

Computer Hardware: 1 year
Computer Software: 1 year
Electrodes: 90 days

1. This Warranty does not go into effect unless the end-user customer returns the warranty card within 30 days from the date of purchase.

2. We warrant to you the end-user customer, that hardware and accessories, will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If we receive notice of such defects during the warranty period, we will, at its' option, either repair or replace products which prove to be defective. Before returning merchandise for repair or replacement the end-user customer must receive a Return Merchandise Authorization (RMA) number from us.

3. We warrant to you that our software will not fail to execute its' programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If we receive notice of such defects during the warranty period, we will replace software media which does not execute its programming instructions due to such defects.

4. we do not warrant that the operation of our products will be uninterrupted or error free. Our products may contain remanufactured parts, equivalent to new in performance, or that may have been subject to incidental use.

5. Our products are neither intended nor approved for the diagnosis or treatment of any medical condition

6. Warranty does not apply to defects resulting from:
a. improper or inadequate maintenance or calibration,
b. software, interfacing, parts or supplies not supplied by us,
c. unauthorized modification or misuse,
d. operation outside of the published environmental specifications for the product, or
e. improper site preparation or maintenance.

7. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. Some state or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from state to state, province to province, or country to country.

8. THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES, ACCEPT AS INDICATED ABOVE, IN NO EVENT WILL we BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFITS), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

RETURN POLICY

Shipping Policy
Orders ship within 2 business days. Buyer will receive notification if a delay is expected.

Return Policy
Merchandise may be returned within 30 days for a refund of purchase price less a 15% restocking fee.The 30-day money back guarantee does not apply to the following products:

Opened Software
Software Upgrades
Books
Accessories

 

 

 



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New PLAY ATTENTION Edufeedback system - for Attention, Focus, Concentration, Active and Short Term Memory, Hyperactivity Reduction, Reading Comprehension - uses the same feedback science and technology perfected for NASA astronauts and US Air Force pilots. Time payment plan options available.
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Desiccants - Mol Sieve, Silica Gel - Excellent Quality and Lowest Prices on Quantity Purchases. More info...

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Contact Information:

Allied Products/Biofeedback Instrument Corp.
255 W. 98th Street
New York, N.Y. 10025
Tel. (212) 222-5665 (5667 Fax)
Email: brotmanp@verizon.net